I can't find my tracking number:

Order confirmations are sent via email from [email protected] upon checkout and again 24 hours later with your tracking number.  Please copy and paste your tracking number into a browser to obtain in transit information from your carrier.

When will I receive my order?

Orders ship Monday - Friday (before 6:30 AM EST) and arrive within 3-8 business days. Orders received after 6:30 AM Friday are processed on Monday as our warehouse is closed weekends.

Priority shipping is delayed by 1 day when accounting for weekends and holidays. 

PLEASE NOTE: We are experiencing unprecedented orders volumes and delivery delays due to COVID-19.  As a result, our 3-Day Priority mail service commitment is extended to 5-days.

Mail delays & missing mail:

if your order does not arrive within USPS specified timeframes, you may contact USPS and submit a missing mail search. Priority orders may also file a claim or request a refund and receive up to $50 in free insurance on lost parcels from USPS.

Contact Us:

If you should experience any issues, please be sure to let us know using the Contact Us form located at the bottom of the Help Center web page.